Returns & Exchanges

At Chaco Canyon Trading Co, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.

• 4.
  Receive Your Refund

  After our team inspects the returned merchandise, your refund will be processed to the original payment method within 5-7 business days.